TERMS OF SERVICE

Last updated: 7 September 2026

Please read these Terms of Service carefully before using the Service.

1. ACCEPTANCE OF TERMS

These Terms of Service (“Terms”) govern your access to and use of the AvailEquip website and online platform (the “Platform” or the “Service”), available at https://www.availequip.com/.

AvailEquip is the name of the Platform. The Platform is provided by Avrora Technologies FZCO (“Avrora Technologies”, the “Company”, “we”, “us”, or “our”), a Free Zone Company incorporated in the Dubai World Trade Centre Free Zone, Dubai, United Arab Emirates, under License No. L-3649.

The Platform provides information about drilling, oilfield, welding and other industrial equipment, spare parts, materials, consumables, and related commercial items, and enables business users to submit and respond to enquiries.

References in these Terms to “AvailEquip” or the “Platform” refer to the website and online platform available at https://www.availequip.com/ and do not refer to a separate legal entity.

By accessing, registering for, or using the Service, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

If you do not agree to these Terms, you must not access or use the Service.

2. BUSINESS USE ONLY

The Service is intended solely for business and professional use and is not intended for personal or consumer purposes.

By accessing or using the Service, you represent and warrant that:

  • You are acting in the course of a business, trade, or profession, either on your own behalf or on behalf of a company or other legal entity.
  • If you are acting on behalf of a company or other legal entity, you have the authority to act on its behalf and, where applicable, to bind that entity.
  • You are not using the Service as a consumer or for personal, family, or household purposes.

The Service is not intended for consumer transactions.

3. DEFINITIONS

For purposes of these Terms:

  • Account means a registered account used to access the Service.

  • Buyer means a User seeking information about, requesting a quotation for, or seeking to purchase Goods through or in connection with the Service.

  • Seller means a User offering, listing, or providing information about Goods through or in connection with the Service.

  • Goods means drilling, oilfield, welding and other industrial equipment, machinery, spare parts, materials, consumables, and related commercial items displayed, listed, offered, or otherwise referred to through the Service.

  • Enquiry means any request for information, request for quotation (RFQ), message, or other non-binding commercial enquiry submitted through the Service.

  • Order means a purchase order or other binding order for Goods made or accepted in accordance with the terms agreed between the relevant parties. An Enquiry or RFQ does not, by itself, constitute an Order or create a binding obligation to purchase or sell Goods.

  • User or You means any individual or legal entity accessing or using the Service for business or professional purposes, including any individual acting on behalf of a company or other legal entity.

  • Service means the AvailEquip website and online platform available at https://www.availequip.com/.

4. ROLE OF THE COMPANY

4.1 Platform Services

Through the Service, Avrora Technologies FZCO (the “Company”) provides functionality that enables business Users to publish or view information about Goods, submit or respond to Enquiries, and communicate in connection with potential transactions.

Unless expressly stated otherwise in relation to a particular transaction:

  • The Company does not own, possess, store, or control Goods offered by Users.
  • The Company does not take title to Goods offered by Users.
  • The Company is not a party to contracts for the sale or purchase of Goods between Users.
  • The Company does not act as an agent, partner, joint venture, or representative of any User.
  • Nothing in these Terms creates any agency, partnership, joint venture, employment, fiduciary, or similar relationship between the Company and any User.

Any contract for the sale or purchase of Goods between a Buyer and a Seller is concluded directly between those parties, unless the Company expressly enters into a separate agreement in another capacity as described below.

4.2 Additional Commercial Arrangements

In certain cases, the Company may enter into separate commercial arrangements with a User in connection with an Enquiry or potential transaction, where permitted by applicable law and the Company's licensed activities.

Any such arrangement shall be subject to separate commercial terms, a quotation, invoice, agreement, or other transaction-specific documentation.

Any fees or other amounts payable to the Company under such an arrangement shall be determined by the applicable transaction-specific documentation.

Unless expressly stated otherwise in such documentation, any separate commercial arrangement with the Company does not make the Company a party to a contract for the sale or purchase of Goods between a Buyer and a Seller.

4.3 Direct Sales by the Company

Separately from its provision of the Service, the Company may, where permitted by applicable law and its licensed activities, enter into transactions for the sale of Goods in its own name.

Where the Company expressly identifies itself as the seller:

  • The sale shall be governed by a separate quotation, invoice, sales contract, terms of sale, or other transaction-specific documentation.
  • The applicable terms relating to price, payment, delivery, transfer of title, risk, warranties, and other conditions of sale shall be determined by that documentation.
  • These Terms continue to govern the use of the Service but do not replace the terms applicable to the separate sale transaction.

For the avoidance of doubt, the Company shall not be considered the seller of Goods merely because Goods are displayed, listed, referred to, or discussed through the Service.

5. USER OBLIGATIONS

Users agree to:

  • Provide accurate and complete information.
  • Conduct their own due diligence regarding Goods.
  • Verify specifications, condition, certifications, and suitability.
  • Ensure compliance with all applicable laws and regulations.
  • Comply with applicable export controls, sanctions laws, customs regulations, trade restrictions, and applicable end-use and end-user requirements.

Users are responsible for determining whether any transaction they enter into through or in connection with the Service is legally permissible.

6. SUSPENSION AND TERMINATION

The Company may suspend or terminate an Account, remove or restrict access to Content, or restrict access to all or part of the Service where the Company reasonably considers such action necessary, including where:

  • A User breaches these Terms or any applicable transaction-specific terms;
  • Fraudulent, misleading, abusive, or unlawful activity is suspected;
  • Sanctions, export control, KYC, KYB, fraud prevention, or other compliance concerns arise;
  • A User fails to provide information or documentation reasonably requested for verification or compliance purposes;
  • A User uses or attempts to use the Service in a manner that may violate applicable law or the rights of another person;
  • A User poses a legal, regulatory, security, operational, or reputational risk to the Company or the Service.

Where reasonably necessary, including for legal, regulatory, security, fraud-prevention, or compliance reasons, the Company may take such action without prior notice.

To the maximum extent permitted by applicable law, the Company shall not be liable for losses arising solely from a suspension, restriction, or termination carried out in good faith in accordance with these Terms.

Suspension or termination of an Account does not affect any rights, obligations, liabilities, or amounts that accrued before the effective date of such suspension or termination.

Any provisions of these Terms which by their nature are intended to survive suspension or termination shall continue to apply, including provisions relating to transaction-specific obligations, intellectual property, indemnification, limitation of liability, dispute resolution, and governing law.

7. LISTINGS AND CONTENT

Sellers are responsible for ensuring that information they provide or publish through the Service is accurate, complete, not misleading, and lawful.

Sellers are responsible for ensuring that their listings, offers, and activities conducted through or in connection with the Service comply with applicable laws and regulations, including applicable export controls, sanctions, trade restrictions, and licensing requirements, and for obtaining any licenses, permits, or authorizations required for their activities.

Unless the Company expressly identifies itself as the seller of particular Goods under Section 4.3, the Company does not independently verify or guarantee:

  • The accuracy or completeness of descriptions or other information provided by Users;
  • The availability of Goods;
  • Technical specifications, condition, quality, origin, or authenticity of Goods;
  • Certifications or documentation relating to Goods;
  • Compliance of Goods with applicable regulatory, technical, import, export, or other requirements.

Users may not list, advertise, offer, request, or transact in connection with Goods that:

  • Are illegal under applicable law;
  • Are counterfeit, stolen, misappropriated, or otherwise unlawfully obtained;
  • Infringe intellectual property or other third-party rights;
  • Are subject to applicable export controls, sanctions, trade restrictions, or licensing requirements where the proposed activity would be prohibited or conducted without any required authorization;
  • Involve a person, entity, destination, end user, or end use prohibited under applicable sanctions or export control laws;
  • Constitute military, dual-use, controlled, or otherwise restricted items where the proposed activity is prohibited or any required license or authorization has not been obtained;
  • Constitute hazardous, dangerous, or regulated materials that may not lawfully be offered or transacted through the Service.

The Company may remove or restrict access to any listing or Content, restrict or suspend related activity, or restrict access to the Service where it reasonably believes that the listing, Content, Goods, User, or proposed activity violates these Terms or applicable law, or presents a legal, regulatory, compliance, security, or material reputational risk to the Company or the Service.

Where reasonably necessary for legal, regulatory, security, or compliance reasons, the Company may take such action without prior notice.

8. TRANSACTIONS

8.1 Formation of Contracts

Submission of an Enquiry, RFQ, message, or other communication through the Service does not, by itself, create a binding contract or obligation to purchase or sell Goods.

Unless the Company expressly identifies itself as the seller under Section 4.3, any contract for the sale or purchase of Goods is concluded directly between the relevant Buyer and Seller on the terms agreed between them.

The Company is not a party to a contract between Users merely because the relevant Enquiry, communication, listing, or other interaction occurred through the Service.

Where the Company enters into a separate commercial arrangement with a User under Section 4.2, or acts as a direct seller under Section 4.3, the applicable transaction-specific documentation shall govern that arrangement or sale.

8.2 Transaction-Specific Commercial Arrangements

The use of the Service does not, by itself, create an obligation for a User to pay any commission, service fee, or other transaction-related amount to the Company.

Where the Company and a User separately agree to a fee, commission, service charge, or other commercial payment in connection with a particular Enquiry or transaction, the amount, basis, timing, and conditions of payment shall be determined by the applicable quotation, invoice, agreement, or other transaction-specific documentation.

Any payment obligation arising under such documentation shall remain enforceable in accordance with its terms, whether the relevant transaction or activity is completed through or outside the Service.

Failure to pay an amount validly due under applicable transaction-specific documentation may constitute a breach of the relevant commercial arrangement and, where applicable, these Terms.

8.3 Circumvention of Agreed Commercial Arrangements

Where a User has entered into a separate commercial arrangement with the Company that provides for a fee, commission, service charge, or other payment in connection with a particular Enquiry, introduction, or transaction, the User shall not intentionally circumvent that arrangement for the purpose of avoiding an amount validly due to the Company.

Any anti-circumvention obligation, applicable period, payment entitlement, and other related conditions shall be determined by the relevant transaction-specific documentation.

Nothing in this Section creates a commission, fee, or payment obligation solely because a Buyer and Seller communicated, were introduced, or entered into a transaction through or in connection with the Service.

8.4 Third-Party Payment Services

Where payment functionality is made available through the Service, payments may be processed or supported by third-party payment processors or other financial service providers.

Unless expressly stated otherwise in separate transaction-specific documentation:

  • The Company is not a bank, financial institution, payment service provider, trustee, or fiduciary.
  • Payment processing and related financial services are provided by the applicable third-party provider and may be subject to that provider's separate terms, conditions, verification requirements, and privacy policy.
  • The Company does not guarantee the availability, uninterrupted operation, or performance of any third-party payment service.

The Company may restrict or suspend access to payment functionality where required for legal, regulatory, compliance, fraud-prevention, or security reasons.

8.5 Disputes Between Users

Unless the Company is expressly a party to the relevant transaction under separate transaction-specific documentation, disputes arising from a transaction between Users are matters between the relevant Buyer and Seller.

The Company may, but is not obligated to, assist Users in communicating in relation to a dispute.

Any such assistance does not make the Company a party to the underlying transaction and does not require the Company to mediate, arbitrate, adjudicate, or resolve the dispute.

Where a third-party payment, escrow, inspection, logistics, or other service provider is involved, disputes relating to that provider's services may also be subject to the provider's applicable terms and conditions.

9. THIRD-PARTY SERVICES

The Service may provide access to, links to, or information about third-party service providers, including:

  • Inspection service providers;
  • Logistics providers;
  • Freight forwarders;
  • Customs brokers;
  • Payment processors;
  • Other service providers relevant to potential transactions.

Any services provided by a third party are subject to the terms and conditions agreed between the User and the relevant third-party provider.

Unless expressly agreed otherwise in separate transaction-specific documentation, the Company is not a party to the agreement between the User and the third-party provider and does not control or assume responsibility for the performance of such third-party services.

To the maximum extent permitted by applicable law, the Company is not responsible for the acts, omissions, availability, performance, or services of third-party providers.

10. INDUSTRIAL DISCLAIMER

Unless expressly stated otherwise in transaction-specific documentation, and except where the Company acts as a direct seller under Section 4.3, the Company does not independently:

  • Inspect or test Goods;
  • Certify Goods;
  • Verify the accuracy of technical specifications or documentation provided by Users;
  • Guarantee the condition, quality, authenticity, availability, or performance of Goods;
  • Provide engineering or technical advice regarding the suitability of Goods;
  • Guarantee compliance of Goods with applicable regulatory or technical requirements;
  • Warrant the fitness of Goods for any particular purpose.

Goods offered by Sellers are subject to the terms agreed between the relevant Buyer and Seller, including any terms relating to condition, inspection, certification, warranties, or acceptance.

Unless the Company expressly identifies itself as the seller of particular Goods under Section 4.3, the Company makes no independent representation or warranty regarding the existence, ownership, condition, quality, authenticity, origin, certification, technical specifications, or regulatory status of Goods displayed, listed, offered, or referred to through the Service.

Buyers are responsible for conducting appropriate independent due diligence and, where necessary, inspection of Goods before entering into a transaction.

Information made available through the Service, including descriptions, photographs, specifications, certificates, documents, and other information provided by Users, should be independently reviewed and verified by the Buyer as appropriate before entering into a transaction.

Where the Company acts as a direct seller under Section 4.3, any representations, warranties, specifications, inspection rights, or other terms relating to the Goods shall be governed by the applicable quotation, invoice, sales contract, terms of sale, or other transaction-specific documentation.

11. EXPORT CONTROL, SANCTIONS AND COMPLIANCE

Users are responsible for ensuring that their use of the Service and their activities and transactions conducted through or in connection with the Service comply with applicable:

  • Export control laws and regulations;
  • Economic and trade sanctions;
  • Customs and import/export laws and regulations;
  • Trade restrictions;
  • Licensing, authorization, and end-use or end-user requirements.

The Company may, where reasonably necessary for legal, regulatory, compliance, fraud-prevention, security, or risk-management purposes, conduct or arrange compliance screening, identity verification, or business verification, including KYC and KYB procedures.

The Company may request information or documentation reasonably necessary for such purposes, including:

  • Corporate registration and licensing documents;
  • Information identifying directors, authorized representatives, beneficial owners, or other relevant persons;
  • Proof of identity or authority to act on behalf of a business;
  • Information concerning the intended end user, end use, destination, or transaction;
  • Export, import, or other licenses, permits, authorizations, or regulatory approvals;
  • Other information or documentation reasonably required to assess legal or compliance requirements applicable to the use of the Service or a particular transaction.

The Company may refuse, restrict, or suspend access to the Service, remove or restrict Content or listings, decline to provide functionality or services, or discontinue its involvement in a particular Enquiry or commercial arrangement where:

  • Requested information or documentation is not provided;
  • Legal, regulatory, sanctions, export control, fraud, or other compliance concerns arise;
  • A User, counterparty, beneficial owner, end user, destination, end use, or transaction presents a compliance concern or potential legal restriction;
  • Fraudulent, misleading, or unlawful activity is suspected; or
  • The Company reasonably considers such action necessary to comply with applicable law or its own legal or regulatory obligations.

Where required or permitted by applicable law, the Company may provide relevant information to or cooperate with payment processors, financial institutions, service providers, regulators, governmental authorities, or law enforcement authorities.

Nothing in these Terms requires the Company to process, facilitate, participate in, or continue any transaction, Enquiry, commercial arrangement, or activity that the Company reasonably considers may violate applicable law or expose the Company to legal or regulatory risk.

To the maximum extent permitted by applicable law, the Company shall not be liable for losses arising solely from actions taken in good faith and reasonably considered necessary to comply with applicable legal, regulatory, sanctions, export control, or other compliance obligations.

12. INDEMNIFICATION

To the maximum extent permitted by applicable law, each User agrees to indemnify and hold harmless the Company, its directors, officers, employees, and representatives from and against claims, liabilities, damages, losses, costs, and reasonable legal expenses arising out of or relating to:

  • The User's breach of these Terms;
  • Information, Content, listings, representations, or documents provided by the User that are inaccurate, misleading, unlawful, or infringe the rights of a third party;
  • The User's violation of applicable laws or regulations, including export controls, sanctions, customs, trade restrictions, or licensing requirements;
  • Fraud, misconduct, or unlawful activity by the User;
  • Transactions or disputes between the User and another User, except to the extent arising from the Company's own acts or obligations;
  • Claims relating to Goods listed, offered, sold, supplied, or otherwise made available by the User.

The indemnification obligations under this Section do not apply to the extent that a claim, liability, damage, loss, or expense results from the Company's own breach of these Terms, negligence, wilful misconduct, or obligations expressly assumed by the Company under separate transaction-specific documentation.

Where the Company acts as a direct seller under Section 4.3, the respective rights, obligations, liabilities, and any applicable indemnities relating to that sale shall be governed by the relevant transaction-specific documentation.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, the Company shall not be liable in connection with the use of, or inability to use, the Service for any:

  • Loss of profits, revenue, business, contracts, or anticipated savings;
  • Business interruption or operational downtime;
  • Loss of production or production opportunities;
  • Loss or corruption of data;
  • Equipment downtime or consequences arising from equipment failure;
  • Indirect, incidental, special, or consequential loss or damage;
  • Loss or damage arising from the acts or omissions of another User or a third-party service provider.

To the maximum extent permitted by applicable law, the Company's total aggregate liability arising out of or relating to the Service or these Terms, whether in contract, tort (including negligence), or otherwise, shall not exceed the greater of:

  • USD 100; or
  • The total fees, if any, paid by the relevant User directly to the Company for use of the Service during the twelve (12) months immediately preceding the event giving rise to the claim.

The limitations and exclusions in this Section apply regardless of the legal theory of liability and whether or not the Company has been advised of the possibility of such loss or damage.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

Where the Company acts as a direct seller of Goods under Section 4.3 or enters into a separate commercial arrangement under Section 4.2, liability arising specifically from that sale or arrangement shall be governed by the applicable transaction-specific documentation. Any limitation of liability contained in such documentation shall apply to that transaction in accordance with its terms.

14. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, the Service is provided on an “as is” and “as available” basis.

Except as expressly stated in these Terms, the Company makes no representation or warranty, express or implied, regarding:

  • The availability, accessibility, continuity, security, or uninterrupted operation of the Service;
  • The accuracy, completeness, reliability, or timeliness of information or Content provided by Users or third parties through the Service;
  • The availability of any particular Goods, Seller, Buyer, Enquiry, or commercial opportunity;
  • The conduct, identity, reliability, financial standing, or performance of any User or third-party service provider;
  • The suitability of the Service for any particular business or commercial purpose;
  • The absence of errors, interruptions, viruses, malicious code, or other harmful components.

The Company does not warrant that the Service will meet any particular User requirements or that any Enquiry, listing, communication, introduction, or other activity through the Service will result in a successful transaction.

Nothing in this Section excludes or limits any representation, warranty, obligation, or liability that cannot lawfully be excluded or limited under applicable law.

For the avoidance of doubt, this Section applies to the Service and does not determine the warranties, representations, specifications, or other terms applicable to Goods sold directly by the Company under Section 4.3 or to any separate commercial arrangement under Section 4.2. Any such matters shall be governed by the applicable transaction-specific documentation.

15. ARBITRATION

Any dispute, controversy, or claim arising out of or relating to these Terms or the use of the Service, including any question regarding the existence, validity, interpretation, performance, breach, or termination of these Terms, shall be finally resolved by arbitration under the Rules of the Dubai International Arbitration Centre (DIAC).

  • Seat of arbitration: Dubai, United Arab Emirates.
  • Language of arbitration: English.
  • Number of arbitrators: One (1).

The arbitration shall be final and binding on the parties.

Each party shall bear its own legal costs and expenses, unless otherwise determined by the arbitrator in accordance with the applicable DIAC Rules.

Nothing in this Section prevents either party from seeking urgent interim or conservatory relief from a court of competent jurisdiction where permitted by applicable law.

The arbitral award may be recognized and enforced in any court of competent jurisdiction.

16. GOVERNING LAW

These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by and construed in accordance with the applicable laws of the United Arab Emirates and the Emirate of Dubai.

17. FORCE MAJEURE

The Company shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay results from circumstances beyond its reasonable control, including:

  • Acts of God;
  • Natural disasters;
  • War, armed conflict, civil unrest, or terrorism;
  • Governmental or regulatory actions;
  • Sanctions, export controls, trade restrictions, or embargoes;
  • Changes in applicable law or regulation;
  • Internet, telecommunications, hosting, or infrastructure failures;
  • System outages or service disruptions;
  • Cyberattacks or other cybersecurity incidents;
  • Labor disputes;
  • Disruptions affecting payment processors, financial institutions, logistics providers, or other third-party service providers.

To the extent affected by such circumstances, the Company's relevant obligations shall be suspended for the duration of the force majeure event, and the Company shall be entitled to a reasonable extension of time for performance.

Nothing in this Section excuses any payment obligation that became due before the force majeure event, unless otherwise agreed in applicable transaction-specific documentation.

18. CHANGES TO TERMS

The Company may update or modify these Terms from time to time, including to reflect changes to the Service, applicable law, regulatory requirements, or business practices.

The updated Terms will be made available through the Service and will indicate the date of the most recent update.

Unless otherwise required by applicable law, updated Terms will apply from the date specified in the updated version.

By continuing to use the Service after the updated Terms become effective, You agree to be bound by the revised Terms.

Changes to these Terms do not, by themselves, modify the terms of any separate transaction-specific agreement, quotation, invoice, sales contract, or other commercial arrangement entered into before the updated Terms became effective.

19. CONTACT

For questions regarding these Terms or the Service, please contact:

Avrora Technologies FZCO
Dubai World Trade Centre Free Zone
Dubai, United Arab Emirates

Email: info@availequip.com